Core Platform
Full Lifecycle Claims Processing
Manage every stage of the claims journey from first notice of loss through final resolution. NueVOS streamlines intake, adjudication, payments, and compliance in one unified platform.
Capabilities
What You Can Do
Purpose-built tools designed for insurance professionals who demand accuracy, speed, and compliance.
Incident Intake
Capture first reports from any channel — web portals, phone, email, or API — with guided forms that ensure all required data is collected upfront.
Workflow Routing
Automatically assign claims to the right adjuster based on line of business, geography, severity, and workload balancing rules.
Referral & Vendor Management
Coordinate with medical providers, investigators, and repair vendors through integrated referral workflows and real-time status tracking.
Payment Processing
Issue payments via ACH, printed checks, or virtual cards with configurable approval hierarchies and automated reserve adjustments.
Diary & Calendar
Never miss a follow-up with automated diary entries, deadline reminders, and calendar integration that keeps adjusters on track.
Litigation Tracking
Track legal proceedings, attorney involvement, settlement negotiations, and court dates with dedicated litigation management views.
FROI/SROI Reporting
Generate and submit First Report of Injury and Subsequent Reports of Injury electronically, meeting all state-specific EDI requirements.
Policy Management
Link claims to policies with real-time coverage verification, deductible tracking, and automatic limit monitoring across all policy periods.
Coverage
Every Claim Type, One System
Workers' Comp, General Liability, Auto, Property, and more — all managed through a single unified platform.
Why It Matters
Measurable Impact
Faster Claim Resolution
Automated workflows and intelligent routing eliminate bottlenecks, moving claims from intake to closure significantly faster than manual processes.
Reduced Leakage
Built-in business rules, reserve accuracy checks, and payment controls catch errors before they become costly overpayments or compliance violations.
Regulatory Confidence
Stay compliant with automated EDI filing, jurisdiction-specific rules, and a complete audit trail for every action taken on every claim.
See NueVOS in Action
Schedule a personalized demo and see how NueVOS transforms your claims operations.