Privacy Policy
Last updated: April 17, 2026
1. Introduction
At NueVOS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and enterprise platform. We are committed to protecting your personal data and your right to privacy in accordance with SOC 2 Type II, HIPAA, and relevant data protection laws.
2. Information We Collect
We collect information that you provide directly to us when you request a demo, contact our support team, or use our platform. This may include:
- Name, email address, and job title
- Organization name and type
- Phone number and professional contact details
- Account credentials (encrypted)
- Information provided during platform implementation
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Contact Us
If you have questions or comments about this policy, you may email us at privacy@nuevos.ai.